Does monday.com Have a 3CX Integration?

Short answer: monday.com does not have a native 3CX integration, and 3CX does not have a native monday.com integration. But a dedicated monday.com marketplace app connects the two in minutes.

If you searched monday.com’s integration centre or 3CX’s built-in CRM list and came up empty, you are not missing anything. Neither vendor ships this integration. It is also one of the most-requested combinations on the monday.com community forum.

The marketplace app that fills the gap

Capable 3CX Integration is a monday.com marketplace app built specifically for this. Once connected to your 3CX system it gives you:

• Caller ID: inbound callers identified against your monday.com CRM contacts
• Automatic call logging: every inbound and outbound call written to monday.com with duration, time, direction and caller details
• Recordings and transcriptions: call recordings, transcripts, summaries and AI sentiment from 3CX, where those features are enabled
• Automations: monday.com workflows triggered by call activity

It holds a 5.0-star marketplace rating, and the basic setup takes 5-10 minutes. The full product page covers capabilities and honest limitations, and the complete setup guide walks through every step.

Are there other ways to connect them?

Yes. You can build your own bridge with an automation platform like Make or n8n, or develop a custom integration against the 3CX and monday.com APIs. Those routes make sense for unusual workflows, and we compare all three honestly in 3 Ways to Integrate 3CX with monday.com. For the common goal, getting calls to appear under the right contact in monday.com automatically, the marketplace app is the fastest path and the first thing worth testing.

Questions about your specific setup? Get in touch or book a call and we will walk you through it.