Capable Koala
📞 Seamlessly Integrate, 🔄 Automate, and 📈 Optimise your team’s communication with Capable PBXware for monday.com.
Easily connect your PBXware phone system to monday.com, enabling your team to manage calls, track communications (CDR logs), and capture insights directly within your workflows.
🌟 Key Capabilities
- 📞 Number Prefixing - Tailor your call routing with per-board number prefixing rules via our board automation
Coming Soon 🚀
- 🙋 Identify incoming callers by having PBXware automatically lookup contacts from your CRM when they call.
- 🔗 Track calls and messages in monday.com - Automatically log all inbound and outbound calls, including call details like duration, time, and who made the call, directly to your monday.com boards.
- 🔔 Stay notified - Trigger automations based on call activities, like notifying team members when a key contact calls or updating task statuses after calls.
- 🔄 Keep everything up to date - Real-time syncing ensures that all data between PBXware and monday.com stays consistent, reducing manual data entry and errors.
⏱️ Get started in seconds:
With just a few quick setup steps, you’ll be ready to enhance your communication management by connecting your PBXware phone system with monday.com.
👉 Book a demo now: Capable Koala Demo
Installation / Documentation
If at any point you get stuck, feel free to contact us, we’re here to help! We offer a free “white glove” set up service to make it even easier to get going. Simply Book a demo and we can get you going.
To get started, install the app by clicking add to monday:
Then, please see the full documentation here.